Shipment Coordination Expert
5 days ago
About the Shipment Coordination Expert role:
You will be responsible for coordinating daily shipment activities, resolving shipping issues, and providing exceptional customer service to our internal and external stakeholders. As a key member of our team, you will have the opportunity to develop your expertise in transportation logistics and drive business growth.
What's in it for you:- Opportunities for career advancement and professional growth within the company
- A comprehensive benefits package, including health, dental, and vision coverage, as well as a 401(k) plan with company match
- Competitive compensation starting at $66,720 per year, with opportunities for merit increases and a year-end bonus
- Tuition reimbursement up to $5,000 per year
- Employee referral bonus opportunities
- We win wherever we go - Voted a Fortune 100 Best Companies to Work For and Forbes America's Best Employers
You'll be responsible for:
- Becoming the subject matter expert on all administrative tasks related to assigned accounts
- Documenting and managing tasks in our internal systems
- Scheduling appointments and coordinating shipments from pickup to delivery
- Helping resolve shipping issues with professionalism
- Providing excellent customer service to internal and external stakeholders
- Supporting billing and payment processing as needed
To succeed in this role, you'll need:
- At least one year of customer service experience
- A strong work ethic with a history of excellent attendance
- Strong verbal communication skills, both face-to-face and over the phone
- Proficiency in Microsoft Office, including Word, Excel, and Outlook
- The ability to take ownership of responsibilities and see tasks through completion
This position offers a unique opportunity to join a dynamic team and grow your career in customer service and logistics.
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