Logistics Support Specialist
5 days ago
About the role:
As a Logistics Support Specialist at Total Quality Logistics, you will have the opportunity to develop your expertise in customer service and transportation logistics. Your primary responsibility will be to support daily shipment activities, ensuring timely and efficient delivery of goods to our customers.
What's in it for you:- Competitive compensation starting at $66,720 per year, with opportunities for merit increases and a year-end bonus
- A comprehensive benefits package, including health, dental, and vision coverage, as well as a 401(k) plan with company match
- Structured career paths and advancement opportunities within the company
- Tuition reimbursement up to $5,000 per year
- Employee referral bonus opportunities
- We win wherever we go - Voted a Fortune 100 Best Companies to Work For and Forbes America's Best Employers
You'll be responsible for:
- Becoming the subject matter expert on all administrative tasks related to assigned accounts
- Documenting and managing tasks in our internal systems
- Scheduling appointments and coordinating shipments from pickup to delivery
- Helping resolve shipping issues with professionalism
- Providing excellent customer service to internal and external stakeholders
- Supporting billing and payment processing as needed
To succeed in this role, you'll need:
- At least one year of customer service experience
- A strong work ethic with a history of excellent attendance
- Strong verbal communication skills, both face-to-face and over the phone
- Proficiency in Microsoft Office, including Word, Excel, and Outlook
- The ability to take ownership of responsibilities and see tasks through completion
This position is located in Cincinnati, Ohio, offering a great quality of life and plenty of opportunities for growth and development.
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