Bilingual Clinical Liaison

5 days ago


Albuquerque, New Mexico, United States Syneos Health inVentiv Health Commercial LLC Full time
Job Summary

We are seeking a highly skilled and compassionate Bilingual Nurse Navigator to join our team at Syneos Health. As a key member of our team, you will play a vital role in educating patients and providing telephonic support to those who have been prescribed our customer's product and have opted into our Nurse Navigator support services.

Key Responsibilities
  • Provide virtual support to patients newly prescribed product
  • Maintain flexibility to vary assignments at short notice to account for regional program overflow, vacations, etc.
  • Integrate compliantly, per business rules, with Assembia HUB and Patient Care Coordinators, reimbursement specialists, and other matrix partners to optimize the patient experience and create adherence to the drug therapy
  • Master all aspects of the disease state and knowledge of patient resources as it applies to Lipodystrophy
  • Act as liaison to various patient resources pre and post injection and throughout the patient's participation in the Nurse Navigator program
Requirements
  • Active RN license
  • Bilingual Spanish fluency
  • Prior experience with virtual or home care experience
  • Ability to travel for meetings
  • Must live within territory or within territory boundaries
Preferred Qualifications
  • Minimum 2 years industry experience
  • HIV and hepatology experience

We are committed to building a diverse, inclusive, and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop, and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental, and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.



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