Native American Health Services Liaison
2 weeks ago
We are seeking a highly skilled and culturally competent Native American Health Services Specialist to join our team at the University of New Mexico - Hospitals. This role will serve as a liaison between hospital operations and the Native American Community, facilitating care according to agreements between UNM Hospitals and the Indian Health Service (IHS) and the All Indian Pueblo Council (AIPC) and others.
Key Responsibilities- Coordinate Native American Health Services patient access programs and related services
- Work with pueblos, tribes, and nations, and community-based tribal health center leadership to facilitate access to UNM Hospitals/UNMHSC and to extend health resources to rural communities in New Mexico
- Represent the organization at various community and/or business meetings; promote existing and new programs and/or policies
- Ensure the process of prior authorization and referral verification is adhered to throughout the patient access department
- Provide leadership through identification of problems and opportunities for improvement, program planning, implementation, and evaluation
- Process priority one referrals by working with Hospitals providers, clinical staff, and referring providers/clinical staff to facilitate patient placement or outpatient services
- Serve as liaison for Tribal issues and problem-solving for Native American patients
- Develop collaborative relationships with other departments/services and community health care agencies facilitating and supporting quality care in area of clinical expertise; act as a resource on complex patient care activities
- Work to eliminate barriers to access to culturally competent medical services for all patients. Assist patients to access community resources, and financial assistance programs and services that are needed
- Associate Degree
- 2 years directly related experience
- Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo
This is a light work position that requires exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly. May require walking or standing to a significant degree or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or may require working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of materials is negligible.
This position may be required to travel to various work sites, perform subordinate tasks in high census/vol, and work rotating shifts, holidays, and weekends.
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