IT Support Specialist
1 week ago
Athens Micro is a leading IT service provider, delivering top-notch computer network and server support to small and medium-sized businesses in the North Georgia area. Our mission is to offer cutting-edge IT solutions and exceptional customer service to our clients, while providing a dynamic and supportive work environment for our team members.
Our Core ValuesWe are built on a foundation of shared core values: We Love to Learn, We Do the Right Thing, We are Helpful, We are Positive Problem Solvers, We are Responsive, and we Pay Attention to Details. These values guide our actions and decisions, ensuring that we consistently deliver high-quality service to our clients.
What We're Looking ForWe seek a highly motivated and tech-savvy individual who is passionate about technology and committed to delivering exceptional support to our clients. The ideal candidate will possess excellent problem-solving skills, a positive attitude, and the ability to think quickly and act swiftly.
Responsibilities- Assist clients with a wide range of technical issues, from malware removal to firewall configuration
- Configure VPN clients and troubleshoot basic hardware and software issues
- Develop and maintain a strong understanding of OSX and Microsoft products
- CompTIA A+ and Network+ certifications are a plus
- CompTIA A+ certification required within 90 days of employment
- Microsoft certification with a focus on Office 365 required within 180 days of employment
- Valid driver's license and personal car
- Background check and pre-employment screening
- Collaborative and supportive work environment
- Schedule flexibility after project completion
- Medical, dental, vision, and disability insurance
- 401k with matching and paid salary
- Paid time off and holidays
- Monthly bonuses for meeting goals
- Training and bonus incentives for continued education and certification
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