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Healthcare Intake Facilitator
2 months ago
Patient Intake Coordinator
Onsite Position
Join us in transforming the healthcare landscape by assisting individuals in their journey towards recovery. At Serenity Healthcare, we are pioneering a patient-centric approach that enhances access to innovative treatment options such as TMS and Ketamine therapy. We are currently seeking a dedicated Patient Intake Coordinator to join our team. In this role, you will play a crucial part in educating patients about cutting-edge healing technologies and guiding them through the benefits of our services.
Important Consideration: This position involves working with patients experiencing severe mental health challenges, which may be distressing for some individuals.
Key Responsibilities
- Become proficient in TMS and Ketamine therapies; comprehensive training will be provided.
- Manage all patients assigned to your provider's schedule with care and attention.
- Conduct personalized meetings with patients to align treatment options with their specific needs.
- Facilitate healing through education, connection, and a focus on TMS and Ketamine.
- Opportunities for rapid career advancement within the healthcare sector.
- Comprehensive insurance benefits including Medical, Dental, and Vision coverage, along with a 401K plan.
- Generous paid time off, including 10 PTO days and 10 holidays annually.
- Access to Serenity's treatment options for employees.
- High School Diploma or GED required.
- 2-3+ years of experience in a customer service role.
- Strong verbal and written communication skills, along with basic mathematical abilities.
- Proficient in de-escalation techniques and capable of building rapport with individuals.
We are at the forefront of healthcare technology, utilizing advanced medical devices to provide our patients with effective long-term solutions, even when traditional treatments have not succeeded. Our commitment to evidence-based practices and proven outcomes drives us to help patients reclaim their lives through innovative healthcare solutions.
