Head of Property Operations

1 week ago


Greenville, South Carolina, United States The Greenville Housing Authority Full time

POSITION SUMMARY

The Chief Asset Management Officer plays a pivotal role in overseeing the comprehensive management of the Greenville Housing Authority's real estate assets. Reporting directly to the Chief Executive Officer, this position is responsible for the strategic direction and operational oversight of the real estate portfolio.

This portfolio encompasses a variety of properties funded through multiple sources, including federal low-income housing tax credits and Project-Based Section 8 programs. The Chief Asset Management Officer leads a dedicated team of community management professionals to ensure each property meets its financial and operational targets.

Duties & Responsibilities

Key responsibilities include:

  • Providing strategic leadership and supervision for daily property management across the entire portfolio.
  • Directly overseeing Property Managers, including hiring, training, and offering continuous support; conducting performance evaluations and developing improvement plans as necessary.
  • Managing the initial lease-up processes for new properties and creating succession plans post-stabilization.
  • Acting as the primary liaison with lenders, investors, and partners associated with the managed properties; preparing and distributing monthly reports and ensuring data is uploaded to reporting systems.
  • Ensuring accurate and timely reporting on various metrics, including vacancy rates, budget variances, and staffing requirements.
  • Conducting regular site visits to assess field operations and reviewing reports from community managers to track occupancy and maintenance progress.
  • Monitoring compliance with all relevant regulations, including the Landlord Tenant Act, Fair Housing practices, and funding requirements; collaborating with compliance teams to address any issues promptly.
  • Addressing resident relations and resolving escalated complaints effectively.


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