Customer Service Ambassador

4 days ago


Salem, Virginia, United States FastSigns Full time
About the Role

FastSigns Salem, VA is seeking a highly skilled Customer Service Representative to join our team.

Key Responsibilities
  • Act as the primary point of contact for current and prospective customers, providing exceptional service and support.
  • Prepare estimates, implement work orders, and ensure timely delivery of finished products.
  • Participate in daily team meetings, contribute to business and marketing plans, and play a key role in the success of the FastSigns Center.
  • Develop strong relationships with customers through various communication channels, including in-person and at their place of business.
  • Convert prospects into long-term clients through exceptional service and support.
Ideal Qualifications
  • 2-3 years of retail or counter sales experience preferred.
  • High school diploma or equivalent.
  • Outgoing, responsive, and eager to learn, with the ability to build strong relationships.
  • Excellent listening and organizational skills.
  • Ability to sit for extended periods (4 hours or more).
  • Ability to view a computer screen for extended periods (4 hours or more).
  • Ability to work under pressure to produce high-volume, high-quality work.
About FastSigns

At FastSigns, every day is unique and presents exciting opportunities for growth and development. We offer competitive pay and ongoing training opportunities, as well as a large network of independently owned locations locally and internationally.

We are committed to providing exceptional service and support to our customers, and we are seeking a highly skilled Customer Service Representative to join our team.



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