Event Service Specialist

1 week ago


Chicago, Illinois, United States Renaissance Chicago O'Hare Full time

Exciting Opportunity as a Hospitality Event Server

Become an integral part of our vibrant events team at Renaissance Chicago O'Hare as an On-Call Hospitality Event Server. This role is essential in ensuring that guests enjoy a remarkable experience during our special occasions. If you are passionate about delivering outstanding customer service and excel in a dynamic environment, this position is tailored for you.

As a Hospitality Event Server, you will work closely with fellow team members, including other servers, banquet supervisors, and culinary staff, to create a flawless event atmosphere. Your duties will encompass serving meals and beverages, addressing guest inquiries, and upholding a high standard of service throughout each occasion.

  • Comply with food safety regulations to ensure a secure environment for both guests and staff
  • Present a variety of culinary offerings and beverages to guests while ensuring their contentment
  • Monitor guest needs, replenish drinks, and swiftly respond to any special requests
  • Maintain a clean dining space by clearing tables and promptly addressing any spills or guest requests

Essential Qualifications for the Position:

  • Availability for On-Call shifts as needed
  • Proven dedication to enhancing guest satisfaction and providing exceptional service
  • Prior experience in the food and beverage sector is advantageous
  • High school diploma or equivalent GED certification
  • Strong communication and interpersonal skills for effective interactions with guests and team members
  • Excellent time management and organizational skills to efficiently manage multiple responsibilities


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