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Event Service Specialist

2 months ago

Chicago, Illinois, United States Renaissance Chicago O'Hare Full time

Exciting Opportunity as a Catering Attendant

Become an integral part of our vibrant events team at Renaissance Chicago O'Hare as an On-Call Catering Attendant. This role is essential in providing guests with an outstanding experience during our various special occasions. If you possess a passion for delivering excellent customer service and excel in a dynamic environment, this position is tailored for you.

As a Catering Attendant, you will work closely with fellow team members, including servers, event coordinators, and culinary staff, to ensure a flawless event execution. Your duties will encompass serving meals and beverages, addressing guest inquiries, and upholding a high standard of service throughout each gathering.

  • Comply with food safety protocols to ensure a secure atmosphere for both guests and staff
  • Present a diverse selection of dishes and beverages to guests while ensuring their satisfaction
  • Monitor guest needs, replenish drinks, and promptly respond to any special requests
  • Maintain a clean dining environment by clearing tables and swiftly addressing any spills or requests

Key Qualifications for the Role:

  • Availability for On-Call shifts as needed
  • Proven dedication to enhancing guest satisfaction and providing exceptional service
  • Prior experience in the hospitality or food service sector is advantageous
  • High school diploma or equivalent GED certification
  • Strong communication and interpersonal skills for effective interactions with guests and team members
  • Effective time management and organizational skills to manage multiple responsibilities efficiently