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Event Services Specialist

2 months ago

Chicago, Illinois, United States Marriott Full time
Job Overview

As an Event Services Specialist, you will play a pivotal role in ensuring seamless event execution and exceptional guest experiences. Your primary responsibilities will include:

Key Responsibilities:
  • Engage with group coordinators and hosts prior to events to establish rapport and confirm arrangements.
  • Thoroughly review event orders to collect guest details, identify setup requirements, and understand specific needs.
  • Address and accommodate any special requests related to event arrangements, ensuring compliance with standards.
  • Adhere to all safety and security protocols, promptly reporting any incidents or unsafe conditions to management.
  • Maintain a professional appearance and uphold confidentiality of sensitive information.
  • Provide a warm welcome to all guests, anticipating their needs and expressing genuine gratitude for their patronage.
  • Communicate effectively with team members and guests, utilizing professional language and etiquette.
  • Foster positive relationships within the team to achieve collective goals and uphold quality standards.
  • Conduct visual inspections of tools and equipment to ensure operational readiness.
  • Perform physical tasks as required, including lifting and moving items up to 25 pounds.

Qualifications:

Education:
A high school diploma or equivalent is preferred.

Experience:
A minimum of one year in a related role is desired.

Supervisory Experience:
No supervisory experience is required.

Certifications:
No specific licenses or certifications are necessary.

At Marriott, we are committed to fostering a diverse workforce and promoting an inclusive culture. We believe in providing equal opportunities for all individuals, regardless of their background.

Joining Marriott means becoming part of a legacy of hospitality excellence, where your contributions are valued, and your growth is supported. Embrace the opportunity to be part of a global team dedicated to delivering outstanding service and creating memorable experiences for our guests.