Front Desk Coordinator

4 days ago


Hickory, North Carolina, United States The Joint Chiropractic Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Coordinator at The Joint Chiropractic. As a key member of our front office team, you will be responsible for providing exceptional patient care and support to our members and patients.

Key Responsibilities
  • Provide Excellent Patient Care
    • Ensure a positive and welcoming experience for all patients and members
    • Answer phone calls and respond to patient inquiries in a timely and professional manner
    • Check patients in and out of appointments
    • Process payments and manage patient accounts
  • Support Clinic Operations
    • Assist with scheduling appointments and managing the clinic schedule
    • Maintain accurate and up-to-date patient records
    • Participate in marketing and sales efforts to attract new patients
  • Work Collaboratively with the Team
    • Communicate effectively with the chiropractic team to ensure seamless patient care
    • Participate in ongoing training and education to improve skills and knowledge
Requirements
  • Education and Experience
    • High school diploma or equivalent required
    • Previous customer service or healthcare experience preferred
  • Skills and Abilities
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • Basic computer skills and knowledge of point-of-sale software
What We Offer
  • Competitive Compensation
    • $15-$18 per hour, plus bonus opportunity
  • Opportunities for Growth and Development
    • Ongoing training and education to improve skills and knowledge
    • Opportunities for advancement within the company
About The Joint Chiropractic

The Joint Chiropractic is a leading provider of chiropractic care, with a mission to make quality care convenient and affordable for millions of patients. We are committed to providing exceptional patient care and support, and we are seeking a highly motivated and customer-focused individual to join our team.



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