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Phlebotomy Supervisor

2 months ago

Hickory, North Carolina, United States Frye Regional Medical Center Full time
Job Summary

This position has access to and knowledge of extremely sensitive, private, and confidential materials. Ability to maintain the highest standard is required with zero tolerance.

All primary duties within this document will be performed according to established policies, procedures, and guidelines within the department and the Medical Center.

Works under the supervision of the Laboratory Manager. The phlebotomy supervisor will be responsible for ensuring the laboratory phlebotomy section is operating in compliance with all accrediting agencies' standards.

Key Responsibilities
  1. Supervises and coordinates the operations of phlebotomists and lab assistants and administers policies and procedures to provide direction to effectively manage the laboratory services.
  2. Ensures processes and systems are efficient and cost-effective, staffing levels are appropriate, and deliver quality services while meeting financial/productivity thresholds.
  3. Remains current on regulatory, legal, and corporate expectations and ensures compliance.
  4. Maintains policies and procedures to provide direction and effectively manage the phlebotomy area.
  5. Prepares, participates in, and is responsible for department achieving accrediting reviews (JCAHO, CAP, CLIA, etc.).
  6. Monitors overall supply usage and inventory levels to achieve cost containment goals and targeted inventory turnovers.
  7. Oversees department maintenance/safety.
  8. Directs the training of phlebotomy staff and any Laboratory affiliated students to ensure that they are trained to deliver quality services.
  9. Ensures laboratory competency in performance and reporting of proficiency testing by maintaining and reporting appropriate documentation of data as required by accrediting agencies and hospital policy.
  10. Ensures adequate staffing in the laboratory through proper scheduling while maintaining excellent service and high productivity.
  11. Interacts with other members of laboratory leadership to ensure services of the departments managed are effective in meeting their goals, objectives, and budget targets.
  12. Monitors quality indicators and recommends improvements in department processes and procedures and actively participates in establishing, implementing, and monitoring TQM/PI programs.
  13. Coordinates, monitors, and educates staff on front office and receptionists' duties.
  14. Achieves departmental goals as defined by job description.
  15. Adherence to all core measure initiatives, patient safety goals, and NQF Safe Practices.
  16. Other duties as assigned.
Benefits

Frye Regional Medical Center offers a wide range of benefits options, including:

  • Medical, Dental, and Vision plans from a variety of competitive options that give you the coverage that best fits your needs.
  • HSA
  • 401(K) retirement plan contributions
  • Generous Paid Time Off
  • Accident & Critical Illness Insurance
  • Prescription Assistance with OptumRx
  • Income protection programs for the entire family, such as life insurance, Short/Long-term Disability, and Identity Theft.
  • Employee Assistance program at no cost to you to provide emotional, legal, financial, and daily life support for your entire household.
  • Free travel and entertainment discount program to ensure you enjoy your time away from work.