Global Client Advocate

2 weeks ago


Chicago, Illinois, United States VTS Full time
Global Client Advocate

As a Global Client Advocate at VTS, you will be responsible for supporting our global client base, promoting their success, and driving client satisfaction.

About the Role
  • Develop and maintain strong relationships with clients, understanding their needs and preferences to provide tailored support and guidance.
  • Work closely with cross-functional teams to analyze and resolve complex technical issues, providing clear explanations and solutions to clients.
Responsibilities
  • Engage with clients to understand their goals and objectives, developing strategic plans to support their success.
  • Provide expert-level support to clients, responding to inquiries and resolving issues in a timely and effective manner.
  • Collaborate with internal stakeholders to develop and implement processes and procedures that improve client satisfaction and support efficiency.
Requirements
  • Minimum 2 years of experience in customer support or a related field, with a proven track record of delivering exceptional results.
  • Strong communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
Compensation and Benefits

We offer a competitive compensation package, including a salary range of $70,000 - $90,000 per annum, comprehensive benefits, and opportunities for professional growth and development.



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