IT Operations Manager

2 weeks ago

Dallas, Texas, United States JPI Full time
About JPI

JPI is a leading real estate developer and builder, renowned for its commitment to integrity, respect, and excellence. With over 35 years of experience, we specialize in designing and developing exceptional communities featuring top-tier homes and amenities. Our approach is grounded in data-driven management and a relentless pursuit of improvement. Our expert team leverages comprehensive market research, established business processes, and proprietary models to make strategic decisions that yield outstanding multifamily communities with optimal risk-adjusted returns. We prioritize making a lasting impact on the communities we serve, embodying our mission of "Building What Matters." JPI operates under the umbrella of Sumitomo Forestry, one of the largest home builders in the United States.

We are thrilled to present an outstanding opportunity for an IT Operations Manager to become a vital part of our IT team.

Role Overview:
The selected candidate will spearhead technology initiatives within our IT department, oversee technology implementations, manage vendor relationships, and establish key performance indicators (KPIs) for reporting. This role will ensure that our IT strategies align seamlessly with our organizational objectives. Reporting directly to the Vice President of IT, the IT Operations Manager will collaborate closely with the IT team and other technology leaders to foster strong connections across the organization, ensuring successful project outcomes and the integration of core systems.
Key Responsibilities:

Project Management:
  • Lead and oversee IT projects from conception to completion, ensuring adherence to scope, timelines, and budget constraints.
  • Utilize robust project management skills to drive project goals, prioritizing initiatives based on business objectives and return on investment.
  • Develop comprehensive project plans, allocate resources effectively, and monitor progress to guarantee timely delivery.
  • Identify and implement process improvements where applicable.
  • Collaborate with cross-functional teams to define project objectives, deliverables, and timelines.
  • Assess project risks and formulate mitigation strategies to minimize potential impacts.
General Duties:
  • Create and maintain documentation for network and system architectures, process flows, and backup/recovery protocols.
  • Manage relationships with external vendors and oversee contractual agreements.
  • Coordinate technology setups for projects, including third-party support management.
  • Assist in establishing and monitoring SaaS and software usage KPIs and reporting metrics.
Technical Expertise:
  • Exhibit extensive technical knowledge across various technologies, including software, hardware, networks, and cloud solutions.
  • Troubleshoot complex IT challenges, providing expert guidance on technical issues and potential resolutions.
  • Evaluate emerging technologies and trends, offering recommendations that align with business goals.
Qualifications:
  • Bachelor's degree in Computer Science, Business Administration, or a related field.
  • 5-7 years of progressive IT support experience, including managing support tickets.
  • 5-7 years of experience in a professional environment.
  • PMP certification is preferred.
  • Strong knowledge of Microsoft products/services (e.g., Azure AD, Intune, M365, SharePoint).
  • Expertise in Microsoft Power Platform (Power Apps, Power Automate, Fabric).
  • 3+ years of experience with cross-platform integrations (connectors, APIs) and workflow automation.
  • Proven ability to troubleshoot technical issues, identify root causes, and implement solutions.
  • Demonstrated experience in managing IT teams, projects, and budgets.
  • Excellent interpersonal and communication skills.
  • Proficiency in business software and tools, including MS Office and project management applications.
  • Experience with Service Desk Plus and Zoho Analytics is preferred.
Why Join Us?

At JPI, we foster a People First culture, seeking team members who are driven, humble, and possess strong interpersonal skills, all while focusing on continuous improvement. Our culture is centered around our people, and we aim to attract, retain, and develop the best talent in the industry. Through ongoing investment in our employees' growth, we provide meaningful opportunities for professional success and fulfillment. Guided by values and principle-based leadership, our team approaches every project with responsibility, accountability, and integrity.

Industry Recognition:
JPI has received numerous accolades, including:
  • NMHC - #1 Fastest Growing Developer; #2 Fastest Growing Builder; #8 Largest National Developer; #11 Largest National Builder.
  • Real Page - Most active multifamily developer in DFW for the past 8 years.
  • Dallas Business Journal - Best Places to Work.
  • Dallas Business Journal - Largest DFW Real Estate Developers - #11.
JPI offers a comprehensive benefits package, including:
  • Competitive Bonus Program.
  • 4 Weeks PTO for All New Associates (Pro-Rated by Hire Date).
  • 11 Holidays and 8 Early Release Days.
  • Medical, Dental, Vision, and Life Insurance.
  • 401(k) with Company Match (Up to 5% Match).
  • Health Savings Account.
  • Flexible Spending Accounts (Dependent & Medical Reimbursement).
  • Paid Parental Leave.
  • Paid Volunteer Time.
  • Tuition Assistance.
  • Phone Reimbursement.
  • Associate Referral Bonuses.

  • IT Support Operations Specialist

    1 week ago

    Dallas, Texas, United States Bridgehead IT Full time

    Job OverviewBridgehead IT is on the lookout for a dedicated IT Support Operations Specialist to enhance our team and deliver outstanding technical assistance to our clients. We prioritize fostering an inclusive workplace and championing diversity within our workforce.Role Summary:Provide on-site technical assistance to clients addressing workstation...

  • Assistant Manager for Family Entertainment Center

    2 weeks ago

    Dallas, Texas, United States Pump It Up Full time

    Pump It Up is in search of a part-time Assistant Manager who will play a crucial role in our family entertainment center. The ideal candidate will excel in a collaborative environment and exhibit exceptional leadership skills. This position involves guiding, directing, and inspiring all team members to surpass guest expectations while ensuring the facility...

  • Cardiovascular Operating Room Registered Nurse

    3 days ago

    Dallas, Texas, United States Walker Healthcare IT Full time

    Job Title: Cardiovascular Operating Room Registered NurseWe are seeking a talented Cardiovascular Operating Room Registered Nurse to join our team at Walker Healthcare IT.Job Summary:As a Cardiovascular Operating Room Registered Nurse, you will be responsible for providing high-quality patient care in a fast-paced operating room environment. You will work...

  • Cardiovascular Operating Room Travel Nurse

    3 days ago

    Dallas, Texas, United States Walker Healthcare IT Full time

    Job Title: Cardiovascular Operating Room Travel NurseWe are seeking a talented Travel RN - Cardiovascular Operating Room (CVOR) to join our team at Walker Healthcare IT.Job Summary:As a Travel RN - CVOR, you will be responsible for providing high-quality patient care in a fast-paced operating room environment. You will work closely with our team of...

  • Operations Manager

    7 days ago

    Dallas, Texas, United States Transdev Full time

    Job SummaryWe are seeking a highly skilled and experienced Operations Manager to support the General Manager in directing the passenger transit operations at Transdev. This is a challenging and rewarding role that requires strong leadership and management skills, as well as a deep understanding of the transportation industry.Key ResponsibilitiesDirects Daily...

  • Operations Manager

    4 days ago

    Dallas, Texas, United States Sweve Tech LTD Full time

    Job DescriptionCompany Overview:Sweve Tech LTD is a leading technology company that specializes in providing innovative solutions to clients. With a strong focus on customer satisfaction and cutting-edge technology, we are committed to helping our clients achieve their goals and stay ahead of the competition.Job Overview:Oversees all aspects of center...

  • Operations Manager

    4 days ago

    Dallas, Texas, United States Insight Global Full time

    About Insight GlobalInsight Global is a leading provider of business operations solutions, seeking an experienced Operations Manager to join our team in Dallas, Texas. Our client is a small but professionally certified and fully insured commercial kitchen exhaust cleaning company with a small but growing power washing line of business.Job SummaryWe are...

  • IT Operations Manager

    2 weeks ago

    Dallas, Texas, United States Marcum Search Full time

    Job Title: IT Operations ManagerLocation: REMOTE - (BUT- local to Dallas TX OR Atlanta GA)Position Overview: We are in search of a proactive and energetic professional to take on the role of IT Operations Manager. This position involves overseeing the daily functions of our technology systems and processes, managing relationships with external IT service...

  • Operations Manager

    6 days ago

    Dallas, Texas, United States MV Transportation Full time

    Job SummaryMV Transportation is seeking a highly skilled and experienced Operations Manager to provide support, leadership, and direction to assigned operating personnel. The successful candidate will be responsible for ensuring the delivery of the division business plan in our fast-paced transit business.Key ResponsibilitiesPerformance Management: Ensure...

  • Operations Manager

    2 weeks ago

    Dallas, Texas, United States DAIOHS U.S.A., INC. Full time

    Job OverviewPosition: Operations ManagerCompany: DAIOHS U.S.A., INC.About Us: DAIOHS U.S.A., INC. is dedicated to revolutionizing the beverage service industry by delivering unparalleled customer satisfaction and offering a diverse range of beverage solutions. With decades of experience, we pride ourselves on providing top-tier beverage services to...

  • Operations Manager

    1 month ago

    Dallas, Texas, United States Transdev Full time

    Transdev US is the largest private sector operator of multiple modes of transit in the United States, providing bus, rail, paratransit, shuttle, sedan and taxi services. We manage over 300 transportation contracts for cities, transit authorities and airports, providing safe and sustainable mobility solutions. Our mission is to improve public transportation,...

  • IT Operations Manager

    2 weeks ago

    Dallas, Texas, United States Marcum Search Full time

    Job Title: IT Operations ManagerLocation: REMOTE - (BUT- local to Dallas TX OR Atlanta GA)Position Overview: We are in search of a proactive and energetic individual to take on the role of IT Operations Manager. This position entails overseeing the daily management of our IT systems and workflows, nurturing relationships with external IT service providers,...

  • Operations Manager

    2 days ago

    Dallas, Texas, United States Buckle LLC Full time

    Job SummaryThe Operations Manager is a key role within Buckle LLC, responsible for ensuring the smooth operation of our retail stores. This position plays a critical part in maintaining the high standards of customer service and sales performance that Buckle is known for.Key ResponsibilitiesOperations Management: Oversee the daily operations of the store,...

  • Operations Manager

    2 days ago

    Dallas, Texas, United States Punch Bowl Social Full time

    About Punch Bowl SocialPunch Bowl Social is a unique and dynamic company that offers an awe-inspiring experience and limitless possibilities. We live life to the fullest, courageously take risks, and march to the beat of our own drum.Job SummaryWe are seeking a highly skilled and experienced Operations Manager to join our management team. As an Operations...

  • Operations Manager

    2 weeks ago

    Dallas, Texas, United States GES - Global Experience Specialists Full time

    Role OverviewThe Operations Manager is responsible for overseeing and enhancing all facets of Show-Site operations, which encompass Freight, Logistics, and Decoration. This position is dedicated to delivering exceptional customer service in the most effective manner. The Operations Manager reports directly to the Senior Operations Manager.Key...

  • Operations Manager

    2 weeks ago

    Dallas, Texas, United States Domino's Pizza LLC Full time

    Position Overview:As the Operations Manager, you will oversee all activities during your designated shifts, ensuring smooth operations and exceptional service delivery.Key Responsibilities:Manage all aspects of operations during your shift.Implement effective cost control measures.Oversee inventory management and ensure accuracy.Maintain cash handling...

  • IT Operations Manager

    2 weeks ago

    Dallas, Texas, United States Marcum Search Full time

    Job Title: IT ManagerLocation: REMOTE - (BUT- local to Dallas TX OR Atlanta GA)Position Overview: We are looking for a proactive and energetic professional to take on the role of IT Manager/Director within our expanding organization. This position entails overseeing the daily functions of our IT systems and procedures, managing partnerships with external IT...

  • IT Operations Manager

    2 weeks ago

    Dallas, Texas, United States Marcum Search Full time

    Job Title: IT ManagerLocation: REMOTE - (BUT- local to Dallas TX OR Atlanta GA)Position Overview: We are looking for a proactive and energetic professional to take on the role of IT Manager/Director within our expanding organization. In this position, you will be responsible for the daily management of our IT systems and processes, oversee collaborations...

  • Operations Manager

    5 days ago

    Dallas, Texas, United States Capstone Logistics Full time

    About the RoleWe are seeking a highly skilled and experienced Operations Manager to join our team at Capstone Logistics. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our warehouse and distribution centers, ensuring that our operations run smoothly and efficiently.Key ResponsibilitiesNegotiation...

  • Operations Manager

    2 days ago

    Dallas, Texas, United States Estes Express Full time

    Job Summary:The Operations Manager plays a critical role in the success of our transportation terminal, overseeing a diverse range of Less-Than-Truckload (LTL) operations across multiple shifts. This position requires strong leadership skills, customer service focus, and the ability to manage a team of up to 450 employees. The successful candidate will have...