Academic Program Support Specialist

4 days ago


Tempe, Arizona, United States Maricopa Community Colleges District Full time

Job Summary

We are seeking an Academic Program Support Specialist to join our team at Maricopa Community Colleges District. In this role, you will provide front-line customer service and administrative support for academic and career training programs.

Key Responsibilities:

  1. Student Support Services
  • Conduct student intake, registration, and admissions processes.
  • Verify participants' program eligibility.
  • Coordinate student registration and testing appointment scheduling.
  • Handle phone calls and front desk inquiries from prospective students.
  • Maintain a knowledge base of current career services and training programs available.
Data and Record-keeping
  • Perform data entry into reporting databases with a high degree of accuracy.
  • Create and update student digital files and attendance workbooks.
  • Link pertinent documents to student digital files.
Other Duties
  • Provide administrative support to managers and staff.
  • Collect fees as required and balance payment logs.

Requirements

The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment. You will also possess basic computer skills and experience with data entry software.

Compensation and Benefits

We offer a competitive salary of $45,000 - $60,000 per year, depending on experience. Additionally, you will receive a comprehensive benefits package including medical, dental, and vision insurance, as well as retirement savings options.



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