Customer Service Ambassador

2 weeks ago


Little Ferry, New Jersey, United States Umdaschgroup Ventures Full time

About the Role

We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team in the US. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and ensuring our customers receive the best possible service.

Key Responsibilities

  • Provide timely and effective support to customers via phone, email, and other channels
  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Collaborate with internal teams to resolve customer complaints and improve overall customer satisfaction
  • Stay up-to-date with product knowledge and industry trends to provide informed and accurate support

Requirements

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Fluent in English
  • Ambitious self-starter with strong organization skills

What We Offer

  • Terrific career opportunities
  • Training and development initiatives
  • Competitive compensation
  • The possibility to work remotely
  • Comprehensive benefits including medical, dental, vision, company paid life insurance, supplemental voluntary term life insurance, short-term disability, paid time off (sick/personal, vacation, floating holiday and company paid holidays)

About Us

We are a young and fast-growing company trading with concrete forms - new and used. We are committed to delivering exceptional customer experiences and building long-term relationships with our customers.



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