Guest Experience Coordinator

4 days ago


Charleston, South Carolina, United States Hank's Charleston Full time
Job Title: Guest Experience Coordinator

Annual Salary Range:

$38,000 - $48,000. **Join Our Team at Hank's Charleston**We are seeking a motivated and customer-focused guest experience coordinator to join our team. As a key member of our front-of-house staff, you will be responsible for delivering exceptional customer service, managing reservations, and ensuring a smooth and efficient dining experience for all guests. Your ability to work well under pressure and maintain a positive attitude, even in challenging situations, will be essential to your success in this role.

**Responsibilities:**

  • Welcome guests in a warm and friendly manner, always adhering to our high service standards
  • Manage reservations, ensuring accurate and up-to-date information is maintained in our restaurant reservation system
  • Respond to guest inquiries and requests in a timely and efficient manner
  • Maintain a clean and organized workspace, ensuring a safe and healthy environment for all guests and staff
  • Work collaboratively with other members of the front-of-house team to ensure seamless service delivery

**Requirements:**

  • Prior experience in a restaurant or similar environment highly preferred
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment

We take pride in our commitment to providing a positive and supportive work environment for all employees.



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