Guest Experience Coordinator
4 days ago
We are seeking a charismatic and detail-oriented individual to join our front desk team as a Front Desk Concierge. This is a fantastic opportunity for those who thrive in a fast-paced environment and take pride in delivering exceptional customer service.
Salary: $48,000 - $62,000 per annum (dependent on experience)
This full-time position includes a comprehensive benefits package, competitive salary, and opportunities for career growth in a reputable company like Kings Courtyard Inn.
Responsibilities
- Manage phone calls, reservations, and guest interactions with professionalism and courtesy.
- Collaborate with housekeeping and other departments to ensure seamless guest experiences.
- Develop strong relationships with regular guests and encourage repeat business.
- Contribute to maintaining a clean, organized, and welcoming lobby area.
Requirements
- Previous experience in front desk or concierge roles, preferably in luxury hotels.
- Excellent communication and interpersonal skills.
- Ability to multitask, prioritize tasks, and maintain a high level of productivity.
- Basic computer skills and familiarity with Windows operating system.
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