Guest Experience Coordinator

4 days ago


Charleston, South Carolina, United States Kings Courtyard Inn Full time
Kings Courtyard Inn Job Opportunity

We are seeking a charismatic and detail-oriented individual to join our front desk team as a Front Desk Concierge. This is a fantastic opportunity for those who thrive in a fast-paced environment and take pride in delivering exceptional customer service.


Salary: $48,000 - $62,000 per annum (dependent on experience)

This full-time position includes a comprehensive benefits package, competitive salary, and opportunities for career growth in a reputable company like Kings Courtyard Inn.


Responsibilities
  • Manage phone calls, reservations, and guest interactions with professionalism and courtesy.
  • Collaborate with housekeeping and other departments to ensure seamless guest experiences.
  • Develop strong relationships with regular guests and encourage repeat business.
  • Contribute to maintaining a clean, organized, and welcoming lobby area.

Requirements
  • Previous experience in front desk or concierge roles, preferably in luxury hotels.
  • Excellent communication and interpersonal skills.
  • Ability to multitask, prioritize tasks, and maintain a high level of productivity.
  • Basic computer skills and familiarity with Windows operating system.


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