Airport Guest Experience Representative

3 weeks ago


North Charleston, South Carolina, United States Charleston County Aviation Authority Full time
Job Summary:

We are seeking a skilled and friendly Airport Guest Services Specialist to join our team at the Charleston County Aviation Authority.

The successful candidate will be responsible for providing exceptional customer service to airport guests, addressing their inquiries and concerns in a professional and courteous manner. They will also assist with administrative tasks, including data entry, reporting, and coordination of special events.

This is a dynamic role that requires strong communication skills, problem-solving abilities, and a commitment to delivering excellent service. If you have a passion for customer satisfaction and enjoy working in a fast-paced environment, we encourage you to apply.

Key Responsibilities:
  • Provide exceptional customer service to airport guests, responding to inquiries and resolving issues promptly and professionally.
  • Assist with administrative tasks, including data entry, reporting, and coordination of special events.
  • Stay informed about airport operations, services, and policies to provide accurate information to guests.
  • Collaborate effectively with team members and other departments to ensure seamless service delivery.
Requirements:
  • High school diploma or equivalent required.
  • 1-2 years of experience in customer service or guest services preferred.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Estimated Salary: $45,000 - $55,000 per year

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