Server Team Lead

7 days ago


Charleston, South Carolina, United States Charleston Hospitality Group Full time

Job Title: Server Team Lead - Charleston Dining Experience

About Us:

We are a hospitality group that values authenticity, exceptional work ethic, and the desire to bring out your true potential. We celebrate life's moments and believe in supporting our staff through unlimited growth opportunities.

Salary: $25-$35 per hour, based on experience

Job Description:

As a Server Team Lead at our Charleston restaurant, you will be responsible for coordinating your entire station, communicating with front- and back-of-house personnel, and ensuring a dining experience that meets or exceeds guest expectations. You will process guest orders, observe diners to ensure satisfaction, respond to additional requests, and determine when the meal has been completed. You will also process payment and stock, remove, and reset dishes and silverware between courses.

Responsibilities:

  • Greet all guests with a smile within 30 seconds
  • Be a salesperson, not just an order taker
  • Take ownership of section, ensuring section is always 100% ready
  • Learn and utilize Toast POS and reservation/waitlist systems
  • Develop relationships with guests to create repeat diners

Qualifications:

  • At least one year of serving experience
  • Friendly and outgoing personality
  • Ability to upsell

Benefits:

  • All Employees
    • Opportunity for fast advancement
    • Companywide food discounts
    • Insurance offerings
    • Direct Deposit Available
    • Paid Weekly
  • Full-Time Employees-30 plus hours
    • Paid time off
    • Health, dental, and vision insurance
    • 401 K with company match

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