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Hospitality Service Representative
2 months ago
Position Overview:
As a key member of our team, you will play a vital role in enhancing the guest experience at our esteemed boutique hotels. Your primary responsibility will be to ensure that every guest feels welcomed and valued during their stay.
Key Responsibilities:
- Provide exceptional customer service by addressing guest inquiries and concerns promptly.
- Assist guests with check-in and check-out processes, ensuring a smooth transition.
- Maintain a thorough knowledge of hotel amenities and services to offer tailored recommendations.
- Collaborate with other departments to fulfill guest requests and enhance their overall experience.
Qualifications:
- Strong communication and interpersonal skills.
- Previous experience in a customer service role, preferably within the hospitality industry.
- Ability to work in a fast-paced environment while maintaining a positive attitude.
About Pineapple Hospitality:
Pineapple Hospitality is renowned for its commitment to providing unique and memorable experiences for our guests. We pride ourselves on our upscale accommodations and exceptional service.
