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Front Desk Representative

1 month ago

Dallas, Texas, United States Hilton Hotels & Resorts Full time
Front Desk Agent (Overnight) Job Description

We are seeking a skilled and friendly Front Desk Agent to join our team at Hilton Hotels & Resorts. As a key member of our overnight team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our visitors.

Key Responsibilities:
  • Assist guests with various tasks related to their visit, including check-in, check-out, and room assignments.
  • Provide information about the hotel and local area, including dining, entertainment, and attractions.
  • Respond to guest inquiries and resolve any issues in a timely and professional manner.
  • Work collaboratively with other hotel staff to ensure a smooth and efficient operation.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Basic knowledge of hotel operations and services.
  • High school diploma or equivalent required.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.