Business Application Support Manager

6 days ago


Waterbury, Connecticut, United States State of Vermont Full time
Job Summary

The State of Vermont is seeking a highly skilled Business Application Support Manager to join our team. As a key member of our Child Development Division, you will be responsible for managing the team that provides systems analysis, systems support, and troubleshooting of business application systems for our information technology systems.

You will also be responsible for providing customer service to information systems users, ensuring that customer service is provided in a timely and effective manner, and directing the system-impact analysis of requests for business process changes.

This is a challenging and rewarding role that requires strong technical skills, excellent communication and leadership abilities, and a passion for delivering high-quality results.

Key Responsibilities
  • Manage the team responsible for systems analysis, systems support, and troubleshooting of business application systems
  • Provide customer service to information systems users
  • Direct the system-impact analysis of requests for business process changes
  • Collaborate with stakeholders to identify and prioritize business needs
  • Develop and implement solutions to meet business needs
Requirements
  • Bachelor's degree in computer science, business administration, or a related field
  • Four years of experience in a technical role, preferably in a business environment
  • Strong technical skills, including experience with enterprise application systems
  • Excellent communication and leadership abilities
  • Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer

The State of Vermont offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as a generous leave plan and retirement savings plan.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and talented individual who is passionate about delivering high-quality results, we encourage you to apply for this exciting opportunity.



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