Patient Records Specialist

2 weeks ago


Monterey, California, United States Montage Medical Group Full time
Job Overview

Join Montage Medical Group as a Health Information Management Specialist

Are you dedicated to the field of healthcare administration and committed to maintaining precise patient data? We invite you to consider a position as a Health Information Management Specialist with Montage Medical Group. In this role, you will be instrumental in preserving patient documentation and enhancing communication across various healthcare sectors.

POSITION SUMMARY

Reporting directly to the Practice Administrator, the HIM Specialist undertakes a range of administrative tasks within the Health Information Management department. Your responsibilities will include data entry, document scanning, and effective communication with patients, insurance providers, and medical professionals, ensuring the seamless functioning of our operations.

KEY RESPONSIBILITIES

  • Accurately input patient data into medical records and practice management systems
  • Manage incoming calls with professionalism and efficiency
  • Facilitate patient care by processing referrals and diagnostic requests
  • Engage in clear communication with patients and healthcare collaborators
  • Maintain comprehensive documentation within electronic medical records
  • Perform various administrative tasks to support departmental functions

SUPERVISORY ROLE

This position does not entail any supervisory responsibilities.

CULTURAL VALUES AT MONTAGE

At Montage Medical Group, we prioritize joy in caregiving, effective care coordination, accountability, teamwork, and respect within the community. We encourage all team members to embody these values in their daily responsibilities.

QUALIFICATIONS

To thrive in this position, candidates should possess a high school diploma or equivalent, along with relevant experience in a healthcare or customer service environment. Familiarity with medical terminology and insurance processes is advantageous. Strong communication abilities, meticulous attention to detail, and the capacity to perform efficiently under pressure are essential attributes.

PATIENT SERVICE AND COMMUNICATION SKILLS

We emphasize patient-centered care and strive for high levels of patient satisfaction in our practice. Effective communication, professionalism, and respect for patient confidentiality are fundamental aspects of this role.

TECHNICAL SKILLS

Proficiency in basic mathematics, financial transactions, and computer operations is required. Candidates should be comfortable utilizing various software applications and office equipment to facilitate daily tasks.

PROBLEM-SOLVING ABILITY

Your capacity to apply common sense and analytical skills will be invaluable in executing your responsibilities effectively.

CERTIFICATIONS

No specific certifications or licenses are mandated for this role.

PHYSICAL REQUIREMENTS

This position involves sitting, standing, and occasional lifting. Candidates should possess the physical capabilities necessary to fulfill the demands of the role.

WORKING ENVIRONMENT

Working within a medical facility can present challenges but is also highly rewarding. Adaptability to varying workloads and a willingness to excel in a fast-paced environment are crucial qualities for success in this role.



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