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Food and Beverage Operations Manager

2 months ago

Boston, Massachusetts, United States The Liberty Hotel Full time
About Us

We are a luxury hotel committed to delivering exceptional customer experiences. Our goal is to create a work environment that fosters growth, learning, and excellence. We strive to be the best in the industry, and we're looking for talented individuals to join our team.

Job Summary

We are seeking a skilled Food and Beverage Supervisor to assist the Outlet Manager in planning and managing our restaurant, room service, and other food and beverage outlets. The successful candidate will be responsible for ensuring exceptional customer service, maintaining high-quality standards, and meeting financial goals.

Key Responsibilities
  • Monitor servers and busperson adherence to service standards
  • Supervise service of guests, ensuring timely and attentive service
  • Assist manager in establishing and monitoring sidework duty completion
  • Maintain bank to HEI Hotels and Resorts standards
  • Read daily communication sheets and prepare one for the following shift
  • Check restaurant for cleanliness and set up
  • Abide by all State, Federal, and Corporate liquor requirements
  • Communicate daily with restaurant manager regarding special events and house counts
  • Assist restaurant manager in conducting menu classes and taste panels
  • Communicate clearly and effectively with staff
Requirements
  • High School Diploma or equivalent required
  • Hotel experience preferred
  • Ability to use point of sale systems
  • Ability to lift/carry weight up to 50 pounds
  • Ability to push/pull carts of products weighing up to 150 pounds
  • Effective verbal and written communication skills
Benefits

We offer a comprehensive benefit program that includes competitive medical and dental programs, vision insurance, vacation, sick, and holiday programs, pet insurance, and a 401(k) savings plan with matching funds. We also offer discounts through our 'YouDecide' and Hotel Room Discount programs.

We value U.S. military experience and invite all qualified military candidates to apply. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.