Restaurant Operations Manager
4 weeks ago
Restaurant Operations Manager
Bostonia Public House is seeking a seasoned Restaurant Operations Manager to oversee the day-to-day operations of our high-volume restaurant. As a key member of our management team, you will be responsible for maintaining high standards of service, optimizing operational efficiency, and ensuring a positive and energetic atmosphere for both guests and staff.
Responsibilities:
1. Leadership and Team Management:
· Recruit, train, and supervise a team of dedicated service staff.
· Foster a positive and collaborative work environment, promoting teamwork and continuous improvement.
· Set performance expectations and provide regular feedback to ensure a high level of service.
2. Operations Management:
· Oversee day-to-day restaurant operations, including opening and closing procedures, scheduling, and inventory management.
· Implement and enforce company policies and procedures to maintain consistency and excellence.
· Monitor and manage overall restaurant cleanliness, ensuring compliance with health and safety standards.
3. Guest Experience:
· Uphold the brand's commitment to exceptional hospitality by ensuring guests receive outstanding service.
· Address guest feedback and resolve issues promptly to ensure guest satisfaction.
· Implement strategies to enhance the overall guest experience.
4. Financial Management:
· Work closely with the executive team to set and achieve revenue and profitability goals.
· Monitor and control operational costs, including food, beverage and labor expenses.
· Work with the management team to Implement effective strategies to drive sales.
5. Communication and Collaboration:
· Communicate effectively with both front-of-house and back-of-house teams to ensure seamless coordination.
· Collaborate with vendors and suppliers to maintain quality standards and optimize costs.
Qualifications:
· Proven experience as a Restaurant Manager in a high-volume, fast-paced environment.
· Strong leadership and interpersonal skills with the ability to motivate and develop a diverse team.
· Exceptional organizational and multitasking abilities.
· In-depth knowledge of restaurant operations, including food and beverage trends.
· Excellent communication and problem-solving skills.
· Familiarity with POS systems and other restaurant management software.
· Availability to work evenings, weekends, and holidays as needed.
Bostonia Public House is an elegant renewal of a classic meeting place that celebrates the history, traditions and people of Boston. The restaurant includes an exposed kitchen serving 'refined-rustic' cuisine, bars on two floors, event spaces and private rooms with soft seating.
The food & beverage offerings are intended to be approachable and stylish. Imaginative and locally-inspired menus, diverse wine by the glass offerings, and elegant live entertainment combine to promote a vibrant social scene.Company DescriptionBostonia Public House is an elegant renewal of a classic meeting place that celebrates the history, traditions and people of Boston. The restaurant includes an exposed kitchen serving 'refined-rustic' cuisine, bars on two floors, event spaces and private rooms with soft seating.
The food & beverage offerings are intended to be approachable and stylish. Imaginative and locally-inspired menus, diverse wine by the glass offerings, and elegant live entertainment combine to promote a vibrant social scene.
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