Airport Operations Manager

4 weeks ago


Boston, Massachusetts, United States AtYourGate - BOS Full time
Job OverviewAt Your Gate is seeking a highly skilled Operations Supervisor to join our team at Boston Logan Airport. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of food and beverages to our customers.

Key Responsibilities• Manage the daily operations of our airport restaurant, including staff supervision, inventory management, and customer service.
• Develop and implement strategies to improve customer satisfaction and loyalty.
• Collaborate with our marketing team to promote our brand and services.
• Ensure compliance with food safety and quality standards.
• Provide exceptional customer service and resolve any customer complaints in a timely and professional manner.

Requirements• 2+ years of experience in a supervisory role in the food service industry.
• Proven track record of improving customer satisfaction and loyalty.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment and adapt to changing circumstances.
• High school diploma or equivalent required; associate's or bachelor's degree preferred.

What We Offer• Competitive salary and benefits package.
• Opportunities for career advancement and professional growth.
• Collaborative and dynamic work environment.
• Recognition and rewards for outstanding performance.

How to ApplyIf you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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