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Assistant Manager of Collections

2 months ago

Puyallup, Washington, United States BUDDY'S HOME FURNISHINGS WA Full time
Job Description

**Job Summary**

Buddy's Home Furnishings WA is seeking a highly skilled and motivated Collections Assistant Manager to join our team. As a key member of our store operations, you will be responsible for ensuring the safe, professional, and profitable operations of our store.

Key Responsibilities:

  • Customer Acquisition and Retention: Acquire and maintain customers by reselling the benefits of timely rental/lease agreement renewal payments.
  • Store Operations: Assist in managing store personnel, direct activities of one or more employees, and ensure compliance with all applicable federal, state, and local statutes.
  • Reporting and Documentation: Decipher, prepare, and review store reports, document all customer commitments, and fill out paperwork for submission to corporate support.
  • Inventory and Cash Management: Manage customer accounts, inventory, and cash assets, and prepare daily work schedules, delivery schedules, and assign tasks.
  • Quality Control and Marketing: Follow monthly marketing plans, maintain internal quality control standards, and ensure company standards for renewals, delinquencies, and store collections are satisfied.

Requirements:

  • Organizational Skills: Effective organizational skills to manage multiple priorities simultaneously.
  • Collection Skills: Established collection skills to negotiate and resolve conflict.
  • Communication Skills: Good communication skills to handle customer interactions and employee supervision.
  • Technical Skills: Proficient in POS system and able to learn and become proficient in other systems.
  • Physical Requirements: Ability to lift, load, move, and use a dolly for merchandise pounds, and traverse multiple flights of stairs while carrying furniture, appliance, and electronics.

Benefits:

  • Competitive Hourly Rate: $21.00 hourly
  • Opportunity for Career Growth: Buddy's Home Furnishings WA offers opportunities for career growth and professional development.