Counter Sales Associate Expert
2 days ago
The estimated salary for this position is $45,000-$60,000 per year.
Job DescriptionBaker Distributing is seeking a skilled Counter Sales Associate to join our team at one of our wholesale HVAC distributorships. As a leader in the industry, we strive to provide exceptional customer service in a sales-oriented setting.
Key Responsibilities- Represent Baker Distributing as a knowledgeable sales professional, ensuring maximum sales growth.
- Interact with internal and external stakeholders, including sales teams, vendors, and contractors.
- Manage showroom merchandising, re-stocking products, and maintaining a visually appealing environment.
- Resolve customer relations issues, providing timely and effective solutions.
- Process sales orders efficiently, identifying opportunities to up-sell related items.
- Provide exceptional customer service, responding to walk-in and telephone inquiries, and sourcing parts, inventory control, and warranty administration.
- Utilize computer systems, catalogs, and reference sources to research products and meet customer needs.
- Maintain organized sales areas, applying suggestive selling techniques and promoting up-sales to customers.
- Cultivate long-term relationships through outstanding customer service, ensuring repeat business and referrals.
- High School Diploma or equivalent required.
- Excellent communication skills, technical support experience, and knowledge of HVAC parts and customer service/sales principles.
- Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
- Demonstrated ability to work independently, meeting assigned goals and objectives within designated timeframes.
- Strong interpersonal skills, including problem-solving, customer service focus, and ability to multitask in fast-paced environments.
- Capable of working in a team environment, fostering collaboration and open communication.
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