E-commerce Content Administrator

2 weeks ago


Marlborough, Massachusetts, United States Acosta Full time
Job Overview

This is a remote entry-level opportunity in the e-commerce sector available to candidates across the United States.

In this role, you will assist the digital content manager and work collaboratively with digital content analysts, focusing on content oversight and syndication requirements.

Your responsibilities will include capturing, organizing, and uploading client content to various syndication platforms, as well as troubleshooting any issues that arise during content publication between retailers and syndication providers. As a subject matter expert, you will be expected to become certified users of essential Content Management and Syndication platforms.

Key Responsibilities
  • Assist in the content management and syndication process by organizing and uploading all content attributes and files to the content management and syndication platform.
  • Ensure that all content updates are published and live on each retailer's website.
  • Troubleshoot and resolve errors: Identify and trace any functional, systematic, or procedural issues to their root cause, providing necessary solutions to ensure any failed content is live.
  • Develop and maintain effective working relationships with team members and internal partners to foster a collaborative and dynamic approach to our services.
  • Act as a CM&S subject matter expert to influence and support solutions that meet client needs, ensuring business commitments and objectives are fulfilled.
  • Participate in training and development as necessary to learn new tools, systems, and processes relevant to job duties and all Acosta-mandated training courses.
Qualifications

Education Requirements:
  • Bachelor's Degree preferred
Knowledge, Skills, and Abilities Requirements:
  • Familiarity with managing retailer enterprise systems and operating web-based software programs, along with basic e-commerce practices and terminology.
  • Strong organizational, coordination, project management, detail-oriented, and communication skills.
  • Ability to manage competing priorities.
Acosta is an Equal Opportunity Employer

The statements above are intended to describe the general nature and level of work performed by individuals assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel classified in this role. Acosta reserves the right to modify any job descriptions at its discretion to meet or exceed business needs.

We are committed to providing accommodations for individuals with disabilities. If you require accommodation, we will work with you to meet your needs, as required by law.

By submitting your application, you agree with and accept the Acosta Privacy Statement and Terms of Conditions.

About Us

Acosta and Mosaic are the sales and marketing leaders behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta possesses the talent and technology to build data-driven, reach-oriented, and relationship-focused strategies to execute those strategies, along with the tools to monitor, track, and optimize metrics-based results for customers and retailers.

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