Solutions Center Representative
4 weeks ago
Randstad is a world leader in matching great people with great companies. We are seeking an experienced Solutions Center Representative to work with a leading Financial Services company, located in Columbus, Ohio. As the selected candidate, you will provide exceptional care to members, partners, plan sponsors, and investment professionals.
Key Responsibilities:- Respond to incoming calls from investment professionals, plan sponsors, and members on a variety of topics.
- Understand and interpret product suites, including current and discontinued products.
- Apply changes and enhancements to new and old products, based on daily communications.
- Identify the question behind the question to offer consultative expertise and uncover unstated needs.
- Maintain records of conversations and follow a process of documentation to support our strategy of knowing our member better than anyone.
- Ensure compliance with FINRA and other professional licensure requirements.
- Undergraduate degree in finance, business administration, insurance, economics, or communications preferred.
- One year of experience in customer service, sales-related occupations.
- Knowledge of various insurance products and the sales process.
- Understanding of state and local laws necessary to understand the legal implications of certain product features.
Randstad is an equal opportunity employer and welcomes people of all abilities. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us. Pay offered to a successful candidate will be based on several factors, including education, work experience, work location, specific job duties, certifications, etc. We offer a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
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Solutions Center Representative
4 weeks ago
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Solutions Center Representative
4 weeks ago
Columbus, Ohio, United States Randstad Full timeJob Title: Solutions Center RepresentativeWe are seeking an experienced Solutions Center Representative to join our team at Randstad. As a Solutions Center Representative, you will be responsible for providing exceptional customer service to our clients and resolving their inquiries in a timely and professional manner.Key Responsibilities:Respond to incoming...
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Solutions Center Representative
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Columbus, Ohio, United States Randstad Full timeJob Title: Solutions Center RepresentativeRandstad is seeking a highly skilled Solutions Center Representative to join our team. As a key member of our financial services team, you will provide exceptional support to our clients, partners, and stakeholders.Responsibilities:Respond to incoming calls and emails from clients, partners, and stakeholders on a...
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Solutions Center Representative
1 month ago
Columbus, Ohio, United States Randstad Full timeJob Title: Solutions Center RepresentativeRandstad is seeking a highly skilled Solutions Center Representative to join our team. As a key member of our financial services team, you will provide exceptional care to our clients, partners, and stakeholders. Your expertise will be essential in analyzing and resolving complex account, plan fees, and plan inquiry...
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Solutions Center Representative
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Columbus, Ohio, United States Randstad Full timeRandstad is seeking a skilled Solutions Center Representative to work with a leading Financial Services company. As the selected candidate, you will provide exceptional care to members, partners, plan sponsors, and investment professionals. Your key responsibilities will include analyzing and resolving general account, plan fees, or plan inquiry questions....
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