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Luxury Sales Associate

2 months ago

Long Beach, California, United States Johnny Was Full time

At Johnny Was, our mission is to inspire free-spirited optimism through beauty, authenticity, comfort, and artistic expression. We are a California-inspired lifestyle brand that embodies the relaxed modern bohemian aesthetic.

Job Summary

The Luxury Sales Associate is a talented, hardworking, and enthusiastic individual who will contribute to the Johnny Was retail experience, providing exceptional service in all aspects of the sales floor. This includes greeting customers, selling, product knowledge, styling, cash wrap, restock, and overall shop keeping.

Key Responsibilities
  • Create a warm and inviting environment where clients feel welcomed, engaged, and valued.
  • Provide an elevated and VIP customer experience by offering personalized service, connecting with customers in a genuine and authentic way, and offering beverages.
  • Build repeat business by executing client capture tools and strategies, including data capture, outreach, and follow-up.
  • Meet customer issues with patience and a solution-oriented approach, ensuring the highest good of the client.
  • Provide an individualized and positive experience for all customers, including great service, answering questions, and processing transactions and returns.
Requirements
  • High School diploma or equivalent.
  • 2 years of retail experience, preferably in women's contemporary fashion.
  • Computer skills, including operation of iPad-based point-of-sale systems and email.
  • Ability to work retail hours, including days, nights, weekends, and special events.
  • Bending, stooping, kneeling required.
  • Able to lift up to 50 lbs.
What We Offer

We offer a competitive pay range of $17.00 to $18.00 per hour and a dynamic work environment that values teamwork and customer satisfaction.