Insurance Client Support Specialist

2 weeks ago

Casper, Wyoming, United States PIIAC Full time
Job Overview:

The Insurance Client Support Specialist at PIIAC is dedicated to fostering strong customer relationships by addressing inquiries and concerns with efficiency and professionalism. This role involves daily interactions with clients, insurance providers, and colleagues while executing specific service and marketing initiatives.

Benefits and Advantages
  • Competitive Salary
  • Opportunities for Professional Growth
  • Job Security in an Expanding Sector
Key Responsibilities
  • Assist current clients with policy updates, provide quotes, process payments, respond to inquiries, and supply necessary documentation.
  • Handle customer communications regarding new or existing insurance policies and manage all claims, including regular and after-hours claims.
  • Engage with new clients or support a producer to identify their needs, gather essential information, research policy alternatives, present options, finalize and secure new coverage, cancel outdated policies, and negotiate with carriers as required.
  • Schedule appointments or client calls, or assist a producer in reviewing existing policies, assessing liability limits and exposures, exploring additional coverage needs, evaluating replacement costs, rounding out accounts, and securing renewals.
  • Communicate with clients to provide comprehensive information about products and services, quote new business, process renewals or cancellations, accept payments, and deliver requested documentation.
  • Resolve product or service challenges by clarifying the customer's issue, identifying the root cause, selecting and explaining the best solution, expediting corrections or adjustments, and following up to ensure resolution.
  • Review audits or policies for accuracy and facilitate necessary corrections between clients and carriers.
  • Maintain detailed records of customer interactions and transactions, documenting inquiries, comments, and actions taken in the agency management system.
  • Collaborate with team members, mentor staff, provide expertise, answer questions, and participate in formal and informal meetings as needed.
Qualifications
  • Possess the required insurance license for your state and have at least two years of experience in commercial lines insurance account management, along with a Bachelor's Degree or equivalent work experience.
  • Exhibit strong knowledge of insurance products, rating and underwriting procedures, coverages, and industry operations to effectively manage and service assigned clients and prospects.
  • Demonstrate a strong customer focus and excellent phone etiquette; possess strong written and verbal communication skills, as well as proficient math and reading abilities for calculations.
  • Exhibit a sense of urgency, attention to detail, organizational skills, multi-tasking abilities, and the capacity to handle challenging situations with clients and resolve complex issues independently.
  • Possess excellent time management skills with a mindset of personal accountability, as well as proficiency in technology and computer systems, including agency management systems, rating tools, and carrier website navigation.
Compensation: $40,000 - $60,000 per year

Your Future as an Independent Insurance Agent Awaits

If you seek a career that offers flexibility, job security, competitive compensation, and more, consider the opportunities available with PIIAC member agencies.

The mission of the Professional Independent Insurance Agents of Colorado (PIIAC) is to support, promote, and protect Independent Insurance Agents throughout Colorado. We work collaboratively to achieve professional development goals, advocacy, and regulatory objectives while providing member agencies with a suite of products and services that foster a mutually beneficial environment while upholding the highest ethical business standards.

With an impending workforce shortage in the insurance sector due to the retirement of many seasoned agents, the demand for insurance professionals is increasing daily. Is this career path right for you?

This employment opportunity is available at the organization listed at the top of this page. All hiring decisions will be made by their management.

  • Insurance Client Support Specialist

    1 week ago

    Casper, Wyoming, United States PIIAC Full time

    Job Overview: The Insurance Client Support Specialist at PIIAC is tasked with nurturing strong client relationships by addressing inquiries and concerns with efficiency and professionalism. This role involves daily interactions with clients, insurance providers, and colleagues while executing specific service and marketing functions. Benefits and Advantages...

  • Insurance Client Relations Specialist

    2 weeks ago

    Casper, Wyoming, United States PIIAC Full time

    Job Overview: The Insurance Service Advisor at PIIAC is tasked with fostering strong client relationships by addressing inquiries and concerns with efficiency and professionalism. This role involves daily interactions with clients, insurance providers, and colleagues while executing specific service and marketing initiatives. Benefits and Advantages...

  • Client Benefits Specialist

    8 hours ago

    Casper, Wyoming, United States Octane Co. Full time

    About Octane Co.We're a dynamic and innovative company that's passionate about delivering exceptional service to our existing customers and educating prospective customers about our products and services.Job SummaryWe're seeking a highly skilled and motivated Client Benefits Specialist to join our team. As a Client Benefits Specialist, you will be...

  • IT Support Specialist

    1 week ago

    Casper, Wyoming, United States A3 Solutions, Inc. Full time

    A3 Solutions, Inc. is seeking a dedicated IT Support Specialist to provide comprehensive technical assistance to our valued clients across various locations. This role involves resolving hardware and software issues, ensuring smooth operation of computer systems, and delivering exceptional customer service. Responsibilities: Provide prompt and effective...

  • Administrative Support Specialist

    2 weeks ago

    Casper, Wyoming, United States Adecco US, Inc. Full time

    Position Overview:We are looking for a dependable and professional Administrative Support Specialist to fulfill a temporary role within our organization. This position involves various clerical tasks aimed at maintaining efficient office functionality.Key Responsibilities:Manage incoming phone inquiries and route them to the relevant personnel or...

  • Administrative Support Specialist

    1 week ago

    Casper, Wyoming, United States Adecco Full time

    Job DescriptionPosition Type: Temporary Office ClerkJob Overview:We are looking for a dependable and professional Administrative Support Specialist to assist with various clerical duties. The ideal candidate will play a crucial role in maintaining efficient office operations through a range of administrative tasks. This role is well-suited for individuals...

  • Patient Care Support Specialist

    2 weeks ago

    Casper, Wyoming, United States Community Health Center of Central Wyoming Full time

    Job OverviewThe Patient Support Specialist is a vital role within our organization, operating on a full-time schedule from Monday to Friday, 8:00 AM to 5:00 PM, totaling 40 hours per week. This position may occasionally require weekend shifts and extended hours.Key ResponsibilitiesThe primary responsibility of the Patient Support Specialist is to serve as a...

  • Event Support Specialist

    2 days ago

    Casper, Wyoming, United States Oak View Group Full time

    About the RoleWe are seeking a highly organized and detail-oriented Event Support Specialist to join our team at Oak View Group. As a key member of our facilities operations team, you will play a critical role in ensuring the smooth execution of events at the Ford Wyoming Center.Key ResponsibilitiesAssist with the setup and breakdown of events, including the...

  • Administrative Support Specialist

    2 days ago

    Casper, Wyoming, United States ET Community Services Full time

    Job SummaryET Community Services is seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will be responsible for providing administrative support to our staff and ensuring the smooth operation of our office.Key Responsibilities:Manage and coordinate schedules,...

  • Clinical Support Specialist

    6 days ago

    Casper, Wyoming, United States Community Health Center of Central Wyoming Full time

    Join Our Dedicated Team at Community Health Center of Central WyomingWe are seeking a Clinical Support Specialist to enhance our healthcare services. In this role, you will deliver vital clinical assistance to our healthcare providers, which includes preparing patients for assessments, performing fundamental laboratory evaluations, administering treatments...

  • Travel Nurse RN

    1 week ago

    Casper, Wyoming, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN - Med SurgHealthEcareers - Client is seeking a skilled Travel Nurse RN - Med Surg to join their team.About the JobJob Type: Travel NursingSpecialty: Medical-SurgicalDiscipline: Registered NursingThe ideal candidate will have experience in a Medical-Surgical setting and be able to work independently with minimal...

  • Culinary Support Specialist

    2 weeks ago

    Casper, Wyoming, United States Edgewood Healthcare Full time

    Part-Time Day & Evening Shifts Benefits: Early access to your paycheck Comprehensive training provided Paid time off begins accruing from day one 401K plan with employer contributions As a Culinary Support Specialist at Edgewood, you will assist in delivering meals and ensuring a remarkable dining experience for our cherished residents.Key...

  • Mortgage Loan Support Specialist

    1 week ago

    Casper, Wyoming, United States CrossCountry Mortgage Full time

    Company Overview:CrossCountry Mortgage (CCM) stands as the leading distributed retail mortgage lender in the United States, employing over 7,000 professionals across more than 700 branches. We take pride in our recognition on the Inc. 5000 list as one of America's fastest-growing private enterprises, alongside numerous accolades celebrating our exceptional...

  • Administrative Support Specialist

    2 weeks ago

    Casper, Wyoming, United States Adecco US, Inc. Full time

    Position Title: Temporary Office ClerkJob Type: TemporaryWorking Hours: 8:00 AM - 5:00 PMCompensation: $18.56 per hourJob Overview:We are looking for a dependable and professional Temporary Office Clerk to assist with various administrative functions. The ideal candidate will possess strong communication abilities and a welcoming, customer-oriented...

  • Client Relationship Manager

    1 week ago

    Casper, Wyoming, United States Jobot Full time

    Join a Thriving Sales Team at a Leading Media CompanyThis opportunity is hosted by Jobot.About Us:A premier digital marketing agency and media organization is expanding its sales force. We are seeking a motivated individual to join our innovative sales team.What We Offer: Attractive salary package Flexible vacation policy Comprehensive health benefits...

  • RN Medical Imaging Interventional Radiology Specialist

    1 week ago

    Casper, Wyoming, United States HealthEcareers - Client Full time

    Job SummaryThis position is responsible for providing high-quality patient care in the Angiography Department. The ideal candidate will have experience in interventional radiology and be able to work effectively in a fast-paced environment.Key ResponsibilitiesAssess patient physical, psychological, social, spiritual, educational, developmental, cultural, and...

  • Technical Support Professional

    7 days ago

    Casper, Wyoming, United States Everi Full time

    Job Title: Casino Field Service SpecialistCompany: EveriWe are seeking a skilled and detail-oriented individual to join our team as a Field Service Specialist. As a key member of our technical support team, you will be responsible for providing exceptional customer service to clients in various locations.Key Responsibilities:Install, maintain, and...

  • Registered Nurse

    1 week ago

    Casper, Wyoming, United States HealthEcareers - Client Full time

    Job Title: Registered Nurse - Cardiac PCUJob Summary:We are seeking a highly skilled and compassionate Registered Nurse to join our Cardiac Progressive Care Unit team at HealthEcareers - Client. As a Registered Nurse in this role, you will be responsible for providing high-quality patient care, collaborating with the interdisciplinary team, and contributing...

  • Patient Care Support Representative

    1 week ago

    Casper, Wyoming, United States Community Health Center of Central Wyoming Full time

    Job OverviewPosition Type: Full-Time, Monday - Friday, 8:00 AM - 5:00 PM, 40 hours per week. Occasional Saturday shifts and extended hours may be required.The Patient Support Specialist serves as a vital link between healthcare providers and patients. In this role, you will:Welcome patients and ensure their information is accurately updated in the Electronic...

  • Office Support Specialist

    5 days ago

    Casper, Wyoming, United States Trillium Staffing Full time

    Job Summary:We are seeking an experienced Administrative Assistant to join our team at Trillium Staffing. As an Administrative Assistant, you will provide administrative support to our project team, ensuring the smooth operation of our construction projects.Key Responsibilities:Assist the Project Manager in collecting, assembling, and distributing project...