Assistant Manager

2 days ago


Walnut Creek, California, United States Madewell Full time
About the Role

We're seeking a talented Assistant Manager to join our team at Madewell. As a key member of our leadership team, you'll play a crucial role in driving sales, fostering customer loyalty, and creating a positive store experience.

Key Responsibilities
  • Lead by example, creating personalized connections with customers to drive loyalty and excitement for the brand.
  • Observe and assist sales floor associates to ensure they're making the most of each customer interaction.
  • Host fit sessions to enhance product knowledge and fuel a style obsession among customers.
  • Help associates set and achieve sales goals, ensuring they exceed customer expectations.
  • Manage the selling floor, ensuring the right people are in the right place at the right time.
  • Be prepared to step in for another manager as needed.
  • Plan and execute local events that tie to the community and drive incremental traffic and sales.
About You
  • You're passionate about fashion, customers, and teams.
  • You have a great fashion aesthetic and stay plugged in to industry trends.
  • You've set and achieved goals in the past and are energized by change.
  • You make smart decisions by actively listening, understanding data, and looking beyond the obvious.
  • You have a high school diploma or equivalent combination of education and experience.
  • You have 2+ years of experience in a similar role, preferably in specialty retail.
  • You communicate effectively and confidently.
  • You're available to work nights, weekends, and holidays.
  • You're adept with technology and familiar with industry-related blogs and feeds.
Perks
  • Competitive base pay and bonus programs.
  • Flexible days and hours.
  • Amazing merchandise discounts.
  • 24/7 free confidential help with personal and work concerns.
  • Personal and professional development opportunities.
  • Giving back through volunteer programs, disaster relief funds, and charitable matching donations.
  • Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, and commuter benefits.
  • Time Away: paid time off, holidays, parental leave, disability leave, and bereavement.
  • 401(k) plan with company matching contributions.

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