Commercial Lines Account Manager

4 weeks ago


Tigard, Oregon, United States Emerald Staffing Full time

About Emerald Staffing

We are seeking a talented Commercial Lines Account Manager to join our team. As a leading independent insurance agency, we are committed to offering personalized service and competitive rates to our customers.

Job Description

A Commercial Lines Account Manager is responsible for managing and servicing commercial insurance policies for businesses. They act as a liaison between insurance companies and businesses, providing expert advice and assistance throughout the insurance process.

Responsibilities

  • Handle customer inquiries, process policy changes, and answer billing questions
  • Work with HawkSoft system for policy management
  • Manage small commercial accounts and assist with larger ones
  • Personal Lines: Provide customer service for personal lines accounts
  • Team Meetings: Participate in office meetings for reviews and updates
  • Potential for Advancement: Opportunities for career growth, including managing large accounts, social media, and claims

Qualifications and Skills

  • High school diploma or equivalent
  • Strong communication and interpersonal skills
  • Excellent organizational and time management abilities
  • Proficiency in using computer software, including agency management systems (e.g., HawkSoft)
  • Ability to multitask and prioritize tasks effectively
  • Knowledge of insurance terminology and concepts
  • Licensing as a Property & Casualty insurance agent

Benefits

We offer employees weekly paychecks (direct deposit), and upon eligibility we offer health insurance (Kaiser), accrued paid sick time (Oregon Paid Sick Leave), and a retirement option (OregonSaves).


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