Executive Director of Retail Operations

1 day ago


Deer Park, Texas, United States Tangeroutletcanada Full time
About the Role

We are seeking a highly skilled and experienced Executive Director of Retail Operations to join our team at Tanger Outlets. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional customer experiences across our portfolio of retail properties.

Key Responsibilities
  • Develop and implement strategic business plans to drive revenue growth and improve profitability
  • Lead cross-functional teams to improve operational efficiency, reduce costs, and enhance customer satisfaction
  • Collaborate with leasing, marketing, and sales teams to drive business development and revenue growth
  • Manage and maintain relationships with key stakeholders, including retailers, vendors, and community leaders
  • Develop and implement training programs to enhance employee skills and knowledge
  • Monitor and analyze key performance indicators (KPIs) to inform business decisions and drive continuous improvement
Requirements
  • 4+ years of experience in retail operations, business development, or a related field
  • Proven track record of driving business growth, improving operational efficiency, and delivering exceptional customer experiences
  • Strong leadership and management skills, with the ability to motivate and inspire teams
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders
  • Ability to analyze complex data and make informed business decisions
  • Proficiency in Microsoft Office and other relevant software applications
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

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