Retail Operations Key Holder

2 weeks ago

Deer Park, Texas, United States Le Creuset Group Full time

Position: Key Holder

Category: Retail Sales Team

Overview

As a Key Holder, you play an essential role in our retail leadership team. Your primary responsibility is to assist the store in achieving excellence in sales, customer service, and operational efficiency. You are a results-oriented leader who is passionate about driving sales and mentoring our sales associates to become experts in customer service and product knowledge. Your commitment to creating delightful Brand experiences for our customers and recognizing outstanding team performance is vital.

Your Daily Responsibilities

Leadership: 30%

  • Enhance business outcomes by optimizing daily sales strategies and productivity objectives while improving key performance indicators through proactive coaching on the sales floor.
  • Exhibit a proven track record of success in achieving sales and KPI targets, while also motivating the team to reach collective goals.
  • Foster effective collaborations with team members, the Store Manager, and corporate partners through consistent communication and teamwork.

Sales and Customer Service: 40%

  • Exemplify company sales expectations and actively cultivate customer loyalty through proactive engagement.
  • Encourage engaging customer interactions by sharing your expertise in cooking, baking, or entertaining.
  • Utilize training resources to enhance personal and team product knowledge, improve sales techniques, and meet business objectives.
  • Achieve personal sales and KPI targets.

Operations: 30%

  • Conduct essential operational tasks, including cash handling, reporting, price adjustments, merchandise management, and opening and closing procedures.
  • Uphold visual merchandising standards and manage inventory control processes.
  • Adhere to plans, directions, and schedules while responding swiftly to the evolving needs of the business.

Qualifications

  • Minimum of one year of supervisory experience.
  • Flexibility in scheduling to accommodate business needs, including evenings, weekends, and holidays.

Physical Requirements

  • Ability to remain mobile and walk on the sales floor for extended periods.
  • Capability to lift up to 25 lbs.

Additional Qualifications

  • A genuine passion for cooking, baking, and entertaining.
  • Experience in specialty retail.

Why Join Us?

Our mission is straightforward: to inspire and empower individuals everywhere to find joy in cooking. Our approach combines passion, dedication, and enjoyment, fostering a culture as vibrant as our products. When you become part of Le Creuset, you join a dynamic team focused on innovation and collaboration, making every moment enjoyable.

Benefits

  • Significant growth opportunities: We believe that growth equals joy, and we are committed to supporting both.
  • Work-life balance: We provide the flexibility and resources necessary to maintain a healthy balance.

Equal Opportunity Statement

Le Creuset of America is an equal opportunity employer. We welcome qualified applicants without regard to race, color, age, sex (including gender identity, expression, orientation, or pregnancy), religion, marital status, national origin, genetic information, disability, or veteran status, and any other classification protected by law.

Skills

  • Impact Orientation: Motivated to contribute to the success of projects and the organization.
  • Goal Achievement: Driven to perform well through the completion of tasks.
  • Flexibility: Inspired to excel when given the autonomy to set your own schedule and objectives.

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