Dental Office Coordinator

1 month ago


Chicago, Illinois, United States PERIODONTAL ASSOCIATES Full time
About Periodontal Associates

We are a privately-owned and operated dental practice dedicated to providing exceptional periodontal care and customer service to our patients.

Job Summary

We are seeking a highly skilled and motivated Dental Guest Services Specialist to join our team. The ideal candidate will have excellent communication skills, be self-motivated, and have a strong background in sales and customer service.

Responsibilities
  • Provide exceptional patient care and service, ensuring a positive experience for all guests.
  • Schedule appointments and manage patient flow to maximize efficiency.
  • Process insurance claims and handle billing and payment procedures.
  • Manage front office operations, including faxing, filing, and organizing patient records.
  • Answer and respond to phone calls and emails in a timely and professional manner.
  • Present treatment plans and create financial arrangements with patients.
  • Collect payments and deposits, and generate reports as needed.
Requirements
  • 3+ years of experience in a dental front office setting, preferably in periodontal care.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Excellent communication and interpersonal skills, with a strong focus on customer service.
  • Ability to type quickly and accurately, with a high level of proficiency in computer software and systems.
Benefits
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and supportive work environment.
  • Recognition and rewards for outstanding performance.


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