Dental Practice Coordinator

4 days ago


Chicago, Illinois, United States Great Lakes Dental Partners Full time
About the Role

We are seeking a highly skilled and organized Patient Care Coordinator to join our team at Great Lakes Dental Partners. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.

Key Responsibilities
  • Manage front desk operations, including answering phone calls, scheduling appointments, and greeting patients with a friendly and professional demeanor.
  • Maintain accurate patient records, update demographic information, and ensure necessary documentation is completed for each visit.
  • Handle patient inquiries, concerns, and complaints promptly and professionally, striving for total patient satisfaction.
  • Collaborate with the dental team to facilitate a seamless patient flow, ensuring that each visit is comfortable, efficient, and on schedule.
  • Actively participate in team meetings, training, and ongoing education to enhance your knowledge of dental procedures, technologies, and administrative acumen.
  • Uphold and adhere to all dental practice policies, procedures, and safety standards to ensure compliance with regulatory requirements.
  • Ensure a clean and organized treatment environment, restocking supplies, and equipment as necessary.
  • Efficiently coordinate patient scheduling to maximize the productivity of dental providers and meet patient needs.
Requirements
  • 1 Year Dental Experience preferred
  • Proven experience in a customer service or administrative role, preferably in a dental or healthcare setting.
  • Ability to work in a fast-paced environment, adapt to changing circumstances, and remain calm under pressure.
  • Strong attention to detail, ensuring accuracy and completeness in all patient-related tasks.
What We Offer

We offer a competitive salary of up to $21/hour, as well as a range of benefits, including health, vision, and dental insurance, paid maternity leave, holiday pay, PTO, and additional gifted hours. We are committed to providing ongoing training and career development opportunities to help you succeed in your role.

If you are passionate about delivering exceptional patient care and are interested in starting your dental career, we encourage you to apply for this exciting role. Please submit your resume to be considered for this position.



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