Dental Practice Coordinator

2 weeks ago


Chicago, Illinois, United States Great Lakes Dental Partners Full time
Job Title: Patient Care Coordinator

We are seeking a highly skilled and detail-oriented Patient Care Coordinator to join our team at Great Lakes Dental Partners.

Job Summary:

The Patient Care Coordinator will be responsible for managing front desk operations, including answering phone calls, scheduling appointments, and greeting patients with a friendly and professional demeanor.

Key Responsibilities:
  • Manage patient records, update demographic information, and ensure necessary documentation is completed for each visit.
  • Handle patient inquiries, concerns, and complaints promptly and professionally, striving for total patient satisfaction.
  • Collaborate with the dental team to facilitate a seamless patient flow, ensuring that each visit is comfortable, efficient, and on schedule.
  • Actively participate in team meetings, training, and ongoing education to enhance your knowledge of dental procedures, technologies, and administrative acumen.
  • Uphold and adhere to all dental practice policies, procedures, and safety standards to ensure compliance with regulatory requirements.
  • Ensure a clean and organized treatment environment, restocking supplies, and equipment as necessary.
  • Efficiently coordinate patient scheduling to maximize the productivity of dental providers and meet patient needs.
Requirements:
  • 1 year of dental experience preferred
  • Proven experience in a customer service or administrative role, preferably in a dental or healthcare setting
  • Ability to work in a fast-paced environment, adapt to changing circumstances, and remain calm under pressure
  • Strong attention to detail, ensuring accuracy and completeness in all patient-related tasks
What We Offer:
  • Up to $21/hour
  • Health, vision, and dental insurance
  • Paid maternity leave
  • Holiday pay, PTO + additional gifted hours
  • Ongoing training and career development opportunities
  • Scrub allowance
  • 401(k) retirement plan

We are an equal employment opportunity employer and welcome applications from diverse candidates. If you are passionate about helping others and interested in starting your dental career, we encourage you to apply for this exciting role.



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