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Customer Service Specialist

2 months ago

Dublin, Ohio, United States Tansky Sawmill Toyota Full time

**About Tansky Sawmill Toyota**

We are a leading dealership in the industry, committed to providing exceptional customer service and a positive work environment.

**Job Summary**

We are seeking a highly motivated and customer-focused Service Cashier to join our team. As a Service Cashier, you will be responsible for providing excellent customer service, processing transactions, and maintaining a clean and organized workspace.

**Key Responsibilities:**

• Calculate customers' bills using our dealership's computer system

• Receive cash, checks, and credit card payments from customers and record the amount received on the repair order and/or counter ticket

• Make change accurately and issue receipts to customers

• Answer phones and direct consumers to the proper department and follow up in a timely manner

• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution

• File (Service Repair Orders, Parts Counter Tickets, Car Deal Files, Hard Copies)

• **Requirements:**

• Experience with Microsoft Office suite is a plus

• Ability to communicate customers' interests, needs, and requests to management and sales personnel

• Professional personal appearance

**What We Offer:**

• Competitive compensation package

• Opportunities for career growth and development

• Collaborative and dynamic work environment