Customer Account Strategist
11 hours ago
About the Role
The Customer Account Strategist is a key member of the Quad team, responsible for driving customer success and optimizing marketing strategies across the platform. This role requires a unique blend of analytical and creative skills, with a focus on delivering exceptional results for our clients.
Key Responsibilities
- Develop and implement customer-specific marketing strategies to achieve business objectives and outcomes.
- Conduct in-depth analysis of customer needs and preferences to inform marketing solutions.
- Collaborate with cross-functional teams to drive business growth and customer satisfaction.
- Manage vendor relationships to ensure seamless delivery of marketing services.
- Stay up-to-date with industry trends and best practices to inform marketing strategies.
Requirements
- High School diploma required; Bachelor's degree preferred.
- 3+ years of experience in customer service or marketing environment.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office applications.
What We Offer
Quad is committed to creating a workplace that values diversity, equity, and inclusion. We offer a comprehensive benefits package, including 401(k), holidays, and more. We are an equal opportunity employer and welcome applications from qualified candidates.
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