Customer Account Strategist

11 hours ago


West Allis, Wisconsin, United States Quad Full time

About the Role

The Customer Account Strategist is a key member of the Quad team, responsible for driving customer success and optimizing marketing strategies across the platform. This role requires a unique blend of analytical and creative skills, with a focus on delivering exceptional results for our clients.

Key Responsibilities

  • Develop and implement customer-specific marketing strategies to achieve business objectives and outcomes.
  • Conduct in-depth analysis of customer needs and preferences to inform marketing solutions.
  • Collaborate with cross-functional teams to drive business growth and customer satisfaction.
  • Manage vendor relationships to ensure seamless delivery of marketing services.
  • Stay up-to-date with industry trends and best practices to inform marketing strategies.

Requirements

  • High School diploma required; Bachelor's degree preferred.
  • 3+ years of experience in customer service or marketing environment.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Proficient in Microsoft Office applications.

What We Offer

Quad is committed to creating a workplace that values diversity, equity, and inclusion. We offer a comprehensive benefits package, including 401(k), holidays, and more. We are an equal opportunity employer and welcome applications from qualified candidates.



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