Part-Time Beverage Server

5 days ago


Charleston, West Virginia, United States Marriott North Charleston Full time

Key Responsibilities:

  • Build rapport with guests by remembering their names and favorite beverages.
  • Conduct thorough inspections of the bar and dining areas before, during, and after shifts to ensure cleanliness and proper setup, while adhering to sanitation standards.
  • Maintain open communication with the culinary team, staying informed about menu items and any changes during service.
  • Demonstrate comprehensive knowledge of all menu offerings, including ingredients and preparation methods, to effectively address guest inquiries.
  • Efficiently take and process food and drink orders, utilizing suggestive selling techniques and ensuring accurate input into the POS system.
  • Regularly check in with guests to anticipate their needs and promptly address any concerns or complaints, reporting significant issues to management.
  • Serve food and beverages following established quality standards, ensuring proper presentation and temperature while navigating busy areas safely.
  • Manage bar costs effectively by accurately measuring drink ingredients and avoiding free pouring.
  • Present checks to guests in a timely manner, adhering to all cash handling and reporting procedures.
  • Comply with all regulations regarding the service and storage of alcoholic beverages.
  • Answer phone inquiries promptly, providing information and assistance while using the guest's name when possible.
  • Possess a strong understanding of beverage service standards and etiquette.
  • Be knowledgeable about the equipment and service ware used in beverage preparation.
  • Oversee the operation of your station, ensuring seamless service execution among team members.
  • Stay informed about hotel events and functions.
  • Contribute to maintaining a clean and organized bar and dining area.
Marriott North Charleston is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.

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