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Food and Beverage Service Representative
2 months ago
**Job Summary**
We are seeking a skilled and friendly Server to join our team at Baskin Robbins. As a Server, you will play a key role in creating memorable guest experiences by providing exceptional service and ensuring that every guest leaves feeling satisfied.
**Key Responsibilities:**
- Provide attentive and personalized service to guests, ensuring that their needs are met and exceeded.
- Take food and beverage orders accurately and efficiently, using a menu knowledge to make recommendations and answer questions.
- Deliver food and beverages in a timely and courteous manner, ensuring that every guest receives their order with a smile.
- Handle guest complaints in a professional and courteous manner, listening to their concerns and resolving issues promptly and fairly.
- Work collaboratively with other team members to ensure seamless service and a positive guest experience.
**Requirements:**
- Ability to work in a fast-paced, high-volume environment with a focus on providing exceptional guest service.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and team members.
- Ability to multitask and prioritize tasks in a busy environment.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
**What We Offer:**
- A competitive hourly rate and opportunities for advancement.
- A fun and dynamic work environment with a focus on teamwork and guest satisfaction.
- Opportunities for professional growth and development.