Front End Supervisor
6 hours ago
As a Front End Supervisor at Restaurant Depot, you will play a critical role in ensuring the smooth operation of our front-end services. Your primary responsibility will be to supervise, train, and evaluate cashiers, front-end loaders, checkers, and U-boat retrieval staff.
Key Responsibilities:
- Supervise and train front-end staff to ensure excellent customer service and efficient operations.
- Ensure compliance with established sales and security policies and procedures.
- Investigate and resolve customer complaints in a timely and professional manner.
- Assist customers with product location and detailed information when needed.
- Plan and prepare work schedules to include lunch and vacation.
- Perform cashier duties and operate the register when needed.
- Assist checkers in comparing customer receipts to items on the cart to avoid losses.
- Efficiently use industry-specific software to resolve customer inquiries, price checks, inventory queries, and price discrepancies.
Requirements:
- High School Diploma or GED with at least 4 years of experience in customer service or a related field.
- Computer literacy and ability to learn industry-specific software.
- Ability to lift 50 pounds and pass a drug screen.
- Must be at least 18 years old.
About Restaurant Depot:
Restaurant Depot is a Members-Only Wholesale Cash & Carry Foodservice Supplier. Our mission is to be your one-stop shop for savings, selection, and service, seven days a week. We have been supplying independent food businesses with quality products from large cash and carry warehouse stores since 1990.
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