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Front End Sales Associate

2 months ago

Saint Paul, Minnesota, United States Mississippi Market Natural Foods Co-op Full time
Job Summary

We are seeking a highly motivated and customer-focused Front End Clerk to join our team at Mississippi Market Natural Foods Co-op. As a Front End Clerk, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience.

Key Responsibilities
  • Customer Service: Provide excellent, welcoming, and timely service to customers, meeting their needs and exceeding their expectations.
  • Teamwork: Collaborate with the team to support the changing needs of the store, ensuring a seamless shopping experience for customers.
  • Communication: Effectively communicate with customers and team members, using active listening, patience, and clear communication to ensure a respectful and professional experience.
  • Initiative: Take responsibility for creating great customer and team experiences, demonstrating a proactive approach to problem-solving.
  • Dependability: Show up each day in a timely manner, ready to work, and demonstrate strong follow-through on tasks and responsibilities.
  • Diversity and Inclusion: Contribute to a welcoming environment for customers and team members, respecting people from diverse backgrounds and abilities.
  • Math Skills: Possess basic math skills, able to timely and correctly perform addition, subtraction, multiplication, and division.
Preferred Qualifications
  • Retail Experience: Experience in a fast-paced retail setting, with a focus on customer service and teamwork.
  • Cash Handling: Direct experience in cash handling, with knowledge of proper cash handling procedures, including counting and verifying transaction amounts.
  • Multilingual: Ability to communicate in more than one language.
Benefits
  • 20% Employee Discount: Enjoy a 20% discount on all store purchases.
  • Excellent Paid Time Off: Receive generous paid time off and paid volunteering opportunities.
  • 401(k) Matching: Participate in a 401(k) matching program, with a focus on retirement savings.
  • Low-Cost Health Insurance: Enjoy low-cost health insurance premium options, with free access to primary care and mental health counseling.
Physical and Working Requirements

The position involves frequent stationary tasks, along with regular movement within the Front End, store, and storage areas. Occasional positioning is required to access both low and high shelving, equipment, and products. The job also entails the frequent movement of containers weighing up to 50 lbs. Front End Clerks utilize various equipment, including a POS system. This role requires exchanging accurate information in person, over the phone, and over the store loudspeakers. Additionally, Front End Clerks may be exposed to cleaning products and loud noises.