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Front End Sales Associate

2 months ago

Saint Paul, Minnesota, United States Mississippi Market Natural Foods Co-op Full time
Job Summary

We are seeking a highly motivated and customer-focused Front End Clerk to join our team at Mississippi Market Natural Foods Co-op. As a Front End Clerk, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience.

Key Responsibilities
  • Customer Service: Provide welcoming and timely service to customers, responding to their needs and resolving any issues that may arise.
  • Teamwork: Collaborate with colleagues to maintain a clean and well-stocked store environment, supporting the changing needs of our team and store.
  • Communication: Effectively communicate with customers and team members, using active listening, patience, and clear communication to ensure a respectful and professional experience.
  • Initiative: Take responsibility for creating great customer and team experiences, demonstrating a proactive approach to problem-solving and customer satisfaction.
  • Dependability: Ensure timely and accurate transactions, maintaining a high level of productivity and attention to detail.
  • Diversity and Inclusion: Contribute to a welcoming environment for customers and team members, respecting people from diverse backgrounds and abilities.
  • Math Skills: Perform basic math calculations accurately and efficiently, ensuring timely and correct transactions.
Preferred Qualifications
  • Retail Experience: Previous experience in a fast-paced retail setting, with a focus on customer service and sales.
  • Cash Handling: Direct experience in cash handling, with knowledge of proper cash handling procedures, including counting and verifying transaction amounts.
  • Multilingual: Ability to communicate in more than one language, enhancing our ability to serve a diverse customer base.
Benefits
  • Competitive Pay: Earn a competitive hourly wage, with opportunities for advancement and professional growth.
  • Employee Discounts: Enjoy a 20% discount on all store purchases, promoting a culture of employee appreciation and loyalty.
  • Paid Time Off: Receive paid time off and paid volunteering opportunities, supporting work-life balance and community engagement.
  • 401(k) Matching: Participate in a 401(k) matching program, promoting long-term financial security and stability.
  • Low-Cost Health Insurance: Access low-cost health insurance premium options, ensuring comprehensive health coverage for employees and their families.
Physical and Working Requirements

The Front End Clerk role involves frequent stationary tasks, regular movement within the store, and occasional positioning to access shelving and equipment. The position requires exchanging accurate information in person, over the phone, and over the store loudspeakers. Front End Clerks may be exposed to cleaning products and loud noises.