Program Manager

3 weeks ago

Palo Alto, California, United States Stanford Health Care Full time
Job Summary

We are seeking a highly skilled Program Manager to join our team at Stanford Health Care. This is a unique opportunity to make a meaningful impact in the healthcare industry.

Key Responsibilities
  • Plan, monitor, and manage programs/projects from inception to completion.
  • Lead design, planning, tracking, reporting, and maintaining program/project endeavors that support strategic goals.
  • Utilize data analytics, lean six sigma project management tools, financial analytics tools, and software program adaptation for operational management.
  • Partner with Cancer DSL medical directors to form strategic approaches and program development in the cancer DSL.
  • Manage, assess, and document project scope and program utilizing standard A3 template.
  • Define project scope, goals, and deliverables that support Cancer DSL/SCI strategic business goals in collaboration with the Director and other key stakeholders.
  • Identify opportunities for process improvement and recognize and use synergies from other projects to design creative solutions for technological and non-technological problems.
  • Manage program design and structure for Cancer DSL's key initiatives and projects within assigned leadership division.
  • Foster collaboration and coordination between the school of medicine, Stanford Health Care, Stanford Medicine Partners, and Tri valley cross-functional, multidisciplinary teams to drive key strategic initiatives forward.
  • Partner with Operations Manager(s) to identify and develop the leadership needs and internal capacity of the department.
  • Design effective hand-offs and exemplary care coordination through information technology tools and process improvement.
  • Coach and mentor staff through the change process and cycles of continuous improvement.
  • Works with various departments and physician groups within the cancer DSL develops relationships with key stakeholders and understands their departmental workflows.
  • Prepares and maintains accurate, coherent, timely, and auditable project records and cost estimates, as applicable, within department guidelines.
  • Creates software programs or dashboards to monitor operational and financial metrics for cancer care service programs.
Requirements
  • Bachelor's degree in Nursing from an accredited college or university.
  • Five (5) years of progressively responsible and related work experience in nursing, performance improvement, program development, data analytics, healthcare financial analysis and management, project management.
  • Ability to act as both a thought leader and operational expert around process and service transformation and integration.
  • Ability to communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, conflict resolution, consulting, and advising.
  • Ability to establish and maintain effective relationships with widely diverse groups and gain their cooperation.
  • Ability to manage multiple changing priorities in a fast-paced environment and work effectively in a team or independent setting.
  • Ability to plan, organize, and prioritize to meet deadlines, balancing SHC strategic goals with department objectives and service standards.
  • Ability to provide leadership, mentorship, and influence others.
  • Knowledge of Lean, JIT, Six Sigma, and Flow Manufacturing techniques.
  • Knowledge of Microsoft Word, Excel, PowerPoint, Visio, Access, Project, Outlook, and Research, Epic, and Beacon platforms if appropriate for project work.
  • CA-RN (Registered Nurse) license.
Stanford Health Care Commitment

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all patients, families, and towards each other.

C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing, and recovery.

We will do this by executing against our three experience pillars, from the patient and family's perspective:

  • Know Me: Anticipate my needs and status to deliver effective care.
  • Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health.
  • Coordinate for Me: Own the complexity of my care through coordination.

Stanford Health Care strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment.

People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply.

Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

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