Customer Service Coordinator
3 days ago
Company Overview
XPO Logistics is a leading provider of transportation and logistics solutions. Our team of experts works together to deliver exceptional service to our customers.
Job Summary
We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, resolving documentation errors, and assisting customers with inquiries.
Key Responsibilities
- Recognize and resolve documentation errors
- Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies, and billing and invoicing questions
- Perform tasks related to bill shipment according to applicable tariffs and pricing agreements
Requirements
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Basic knowledge of shipping and logistics procedures
Benefits
- Competitive salary: $55,000 - $65,000 per year
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
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